Privacy Policy

Privacy Policy

 

 

Last updated: 21 August 2026

1. Who We Are

Tathan Property Limited ("we", "us" or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website:

www.tathanproperty.co.uk

Tathan Property Limited is the data controller responsible for the personal information collected through this website.

Company name: Tathan Property Limited
Company number: 17162071
Address: 24 Mallory Close, St Athan, Barry, Wales, CF62 4JJ
Email: info@thepropertypackagers.co.uk

For any questions about this Privacy Policy or how we handle your personal information, please contact us using the email address above.

2. The Information We Collect

When you contact us through our website enquiry form, we may collect the information that you choose to provide.

This may include:

Your name

Your email address

Your telephone number

Any information you include in your enquiry or message

We may also collect limited technical information about how you use our website, depending on the services, cookies and technologies used on the site.

3. How We Use Your Information

We use the information you provide to us in order to:

Respond to your enquiry

Communicate with you about the information or services you have contacted us about

Provide information you have requested

Manage and improve our website and business

Maintain appropriate business and administrative records

Protect the security of our website and systems

Comply with legal or regulatory obligations where applicable

We will not sell your personal information to third parties.

4. Our Lawful Basis for Using Your Information

Under UK data protection law, we need a lawful basis for processing your personal information.

Where you contact us through our website enquiry form, we will normally process your information because it is in our legitimate interests to respond to enquiries, communicate with people who have contacted us and operate and develop our business.

Where you provide consent for a particular activity, such as receiving marketing communications, we may rely on your consent. You may withdraw your consent at any time.

In some circumstances, we may also need to process your information to comply with a legal obligation or to take steps in connection with a potential contract or agreement.

5. Marketing

We will not add you to a marketing mailing list simply because you have submitted a general enquiry unless you have been clearly informed that this will happen and the appropriate legal basis applies.

Where you have agreed to receive marketing communications from us, you can opt out or withdraw your consent at any time.

You can do this by:

Using the unsubscribe option in a marketing email, where available; or

Contacting us at info@thepropertypackagers.co.uk

Please note that even if you opt out of marketing communications, we may still need to contact you regarding an enquiry, existing relationship or other non-marketing matter where appropriate.

6. Who We May Share Your Information With

We may share your personal information with trusted third parties where this is necessary to operate our website or business.

These may include:

Website hosting and technology providers

Email and communications providers

Professional advisers, such as accountants, legal advisers or other professional service providers

Government bodies, regulators or law enforcement agencies where we are legally required to do so

We will only share personal information where there is a legitimate reason to do so and where appropriate safeguards are in place.

7. How Long We Keep Your Information

We will not keep your personal information for longer than is reasonably necessary.

Information submitted through our website enquiry form will generally be retained for as long as necessary to:

Respond to and manage your enquiry;

Maintain appropriate business records;

Deal with any follow-up communication or potential business relationship; and

Meet any legal, accounting or regulatory requirements.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

8. Cookies and Website Technology

Our website may use cookies and similar technologies.

Cookies are small files that may be placed on your device when you visit a website. They can be used to help websites function properly, remember preferences, understand how visitors use a website and improve the user experience.

Where cookies are strictly necessary for the operation of the website, they may be used without consent where permitted by law.

Where we use non-essential cookies, such as analytics, advertising or tracking cookies, we will seek consent where required before placing them on your device.

You may also be able to manage or delete cookies through your browser settings.

For more information about the cookies used on this website, please refer to our Cookie Policy or cookie consent tool, where available.

9. Keeping Your Information Secure

We take reasonable and appropriate steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

Request access to the personal information we hold about you;

Ask us to correct inaccurate or incomplete information;

Ask us to delete your personal information in certain circumstances;

Ask us to restrict the way we use your information in certain circumstances;

Object to our use of your information where we rely on legitimate interests;

Request the transfer of certain information to another organisation;

Withdraw consent where we rely on your consent to process your information.

If you would like to exercise any of these rights, please contact us at:

info@thepropertypackagers.co.uk

We may need to ask you to provide information to confirm your identity before responding to your request.

11. Complaints

We hope that we can resolve any concerns you may have about how we use your personal information.

If you have a concern, please contact us first at:

info@thepropertypackagers.co.uk

You also have the right to make a complaint to the UK data protection regulator, the Information Commissioner's Office (ICO).

The ICO's website provides further information about your rights and how to make a complaint.

12. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend that you read the privacy policy of any website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the "Last updated" date at the top of the policy will be amended.

We recommend that you review this Privacy Policy periodically to stay informed about how we handle your personal information.

14. Contact Us

If you have any questions about this Privacy Policy or how Tathan Property Limited handles your personal information, please contact us:

Tathan Property Limited
24 Mallory Close
St Athan
Barry
Wales
CF62 4JJ

Email: info@thepropertypackagers.co.uk

Company number: 17162071

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